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USA and Canada   You can send your machine to Cheyenne USA (Portland, OR) for repair by following these instructions:   1) Download the USA and Canada Repair Form. 2) Fill out the repair form completely* 3) Print it out 4) Make copies for your records 5) Add them to your package 6) Please ship your package insured and with tracking to:   US Repair Center 3535 SE Tibbetts #1 Portland OR 97202 USA   Email: us.repair@cheyennetattoo.com   In order to determine the warranty**, Cheyenne needs the Invoice for the machine. If you do not have it at hand, Cheyenne will calculate...

Sterilization Certificates - Got an Inspection coming up? We have Sterilization Certificates for our house Brands: "FINEST" LINER Needles Type A Premium Needles & 

BLK RBT Tubes 1" or 1.25" Grip, 20/box for 1" and 15/box for 1.25"

For All other Brands, you will need to contact the Manufacturer (i.e. TatSoul, Bishop, etc), directly. Thank you for your understanding.